Support

Frequently Asked Questions

Please find following links to files or sources that may help you, our customers and partners, with some FAQs regarding Sonatest products and services.

veo

How do I update my veo 16:64?

Updating your veo 16:64 is a straight forward process which can take 30 to 40 minutes to complete. Before you begin your update you will need to ensure your instrument is fully charged and have the charger and a power source. You will need a spare usb memory stick, NOT YOUR veo INSPECTION KEY, and a usb keyboard. To follow our step by step guide to updating your veo please download our pdf guide.

Application_Note_Updating_your_VEO_instrument.pdf

How do I install and activate UT Studio 3

UT Studio 3 is Windows based software providing configuration and analysis support for your veo. UT Studio 3 will usually be supplied along with your instrument however you can also download an up to date version on our downloads page. There is also a step by step installation guide available in pdf format.

Application_Note-UT-Studio_Activation_options.pdf

What are the veo wedge definitions?

To view the level of information supplied in PAUT inspection procedure download our wedge definitions pdf.

Application_Note_-_veo_wedge_definitions.pdf

Can I use the Phoenix Bracelet Scanner with my veo

Ideal for inspecting welds on smal bore tubes with restricted access between or behind. Our guidance pdf will let you know how to use the Bracelet scanner with your veo.

Application_Note_Phoenix_Bracelet_Scanner.pdf

How do I use my veo for AWS D1.1 Inspection

For a complete guide to using your veo 16:64 for compliance with weld inspection to the D1.1 standard please download our application note pdf . As well as clarifying elements of the inspection code also advises how your veo can be configured to meet the requirements of the standard.

Application_Note_Using_veo_for_AWS_Inspection.pdf

Can I customise the colour palettes for my veo?

In addition to the selection of standard palettes for the B-Scan and C-Scan it is possible to create custom palettes to assist with the analysis of data or comply with reporting standards. No computer programming experience is required but it is advisable to carefully follow our guidance pdf because of the precision required.

Creating_Custom_Colour_Palettes_for_the_Veo.pdf

Where can I get guidance on setting up TOFD on my veo?

Our guidance pdf will walk you through the setup process from configuration and calibration to the scanning process itself.

Recommendations_for_setting_up_TOFD_on_the_veo.pdf

Is my veo suitable for ASTM-E2700-09 Weld Inspection?

Our guidance document addresses the areas of the codes which impose constraints on the veo's capabilities. Advice is offered on how your veo 16:64 can be used for ASTM-E2700-09 weld inspections however this is not official so please read through carefully and use careful judgement.

Using_veo_for_Weld_Inspection_ASTM2700.pdf